Privacy Policy

Last updated: January 2026

This Privacy Policy explains how cheeto.services collects, uses and protects information when you use our website, place an order, contact support, or interact with our services.

Information We Collect

We may collect information including:

  • Email address
  • Discord username
  • Order details
  • Payment status and transaction references
  • Support messages and communications
  • Basic technical information needed for security and fraud prevention

Payment Information

Card payments are processed securely by Stripe. We do not store your full card number, CVC, or complete payment card details on our servers.

How We Use Information

We use information to:

  • Process and deliver orders
  • Provide customer support
  • Verify purchases
  • Prevent fraud, abuse, and chargeback misuse
  • Improve website functionality and customer experience
  • Comply with legal, payment processor, and security requirements

Discord and Support

If you contact us through Discord or provide your Discord username, we may use it to identify your order, provide delivery support, and verify purchase details.

Sharing Information

We do not sell personal information. We may share limited information with payment processors, hosting providers, fraud-prevention services, support providers, and affiliated services where necessary to operate the website, process orders, prevent abuse, or comply with applicable requirements.

Data Retention

We keep order and support records for as long as reasonably necessary for delivery, customer support, fraud prevention, accounting, dispute handling, and legal compliance.

Security

We use reasonable technical and organisational measures to protect customer information. However, no online service can guarantee absolute security.

Your Choices

You may contact us to request access, correction, or deletion of your personal information where applicable. Some records may need to be retained for legal, payment, fraud-prevention, or dispute-resolution reasons.

Contact

For privacy questions, contact us through the website contact form or our Discord support server.